Digital Transformation Demystified: Services That Drive Change
T oday's era is the era of digital transformation. Technological advancements and digitalization have provided a new perspective to our society and business. This article attempts to understand digital transformation and explore the services that drive this transformation. Digital Sensitivity: It is an amazing service that provides organizations with a new way to connect with their customers. Through this, organizations can get closer to their customers and understand their requirements. It helps them to develop better products and services. Example: A bank can use digital sensitivities to provide a personalized banking experience to its customers. A retailer can analyze data to recommend products to its customers as per their interest. Blockchain Technology: It plays an important role in digital transformation. It helps create secure and decentralized databases, helping organizations keep their information secure. Example: Financial institutions can use blockchain to make transac...